To save you the time and worry of locating and travelling to your Hotel in London, Albemarle of London offer the services of Hotelink. Hotelink provides a convenient and hassle-free method to get to your hotel from Heathrow or Gatwick airports.
The Hotelink service includes a full time airport representative at each airport terminal ready to meet you from your flight. The staff will not just direct you to your designated bus stop, but will personally escort you and wait with you, until your bus departs.The service varies at Heathrow and Gatwick but full details are given below.
To receive this excellent service, please book your journey on a Hotelink bus by completing the booking form at the bottom of this page. You can choose to book a one way or round trip. |
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Transfer from Heathrow Airport
6.00am to 10.00pm daily: Frequent services every day of the year (limited service on Christmas Day).
Terminals 1 and 2: Arriving passengers should make there way to the Airport Information Desk in the arrivals hall to be met by a Hotelink uniformed member of staff holding a Hotelink sign.
Terminals 3 and 4: Arriving passengers should make there way to the Hotelink Desk in the arrivals hall to be met by Hotelink staff.
All passengers are escorted to the next available bus by Hotelink staff, who will also assist with luggage where possible.
The Hotelink buses will only visit the Hotels required by the passengers on board.
Should a client be on a flight that is delayed, Hotelink staff will wait or arrange appropriate alternative transport.
Transfer from Gatwick Airport
6.00am to 4.00pm daily: Frequent services every day of the year (limited service on Christmas Day).
North and South Terminals: Arriving passengers should make there way to the Hotelink Desk in the arrivals hall to be met by Hotelink staff.
The service at Gatwick Airport is more a meet and greet service, as you will travel by Gatwick Express, as opposed to the Hotelink bus, from the airport.
All passengers are personally escorted to the next available train by Hotelink staff, who will also assist with boarding.
After a 30 minute train journey to the Centre of London, passengers will be met on the train platform by Hotelink staff who will escort them to the waiting bus to continue their journey to their Hotel.
The Hotelink buses will only visit the Hotels required by the passengers on board.
Should a client be on a flight that is delayed, Hotelink staff will wait or arrange appropriate alternative transport. |
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From Central London Hotels - Transfer to Heathrow and Gatwick Airports.
Heathrow Departures: pre-booked hotel pick-ups between 4.00am and 6.00pmGatwick Departures: pre-booked hotel pick-ups between 5.00am and 4.00pm
Hotelink do not give you an exact time of pick-up from your hotel. Instead you are given a half-hour window during which the bus will visit your hotel.
Passengers are asked to be ready at the beginning of this half-hour, already checked-out and waiting in the hotel lobby.Your pick-up time is decided by the time of your flight departure.
Most airlines now request passengers to check-in at least two hours before their flight departs. We recommend you book a bus departing your hotel approximately four hours before your departure time.
The first hour is for the journey through London collecting passengers, the second hour (which is also a safety margin) is for the journey from the outskirts of London to the airport.
For Heathrow this is normally a 30 - 40 minute bus ride and for Gatwick, a 30-minute train journey. This leaves the last two hours for your flight check-in.
Some passengers may decline this recommended time and ask for a later bus and while we are happy to do this, we must point out that there is a risk of you not arriving in time for your flight and we cannot accept liability for missed flights.
Once you have booked your journey, you will be issued a voucher, which must be presented to Hotelink staff, prior to being escorted to the bus or train.
Hotelink buses are not fitted with wheelchair access equipment, clients must be able to board the vehicle on foot and their wheelchair must be collapsible.
More suitable transport can be arranged if given sufficient notice. Please give details when completing the form.
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