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Cancellation Policy |
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Most of our products can be held prior to confirmation up to a time agreed by the suppliers. Typically for products with a short lead time we can offer seats for 24 hours (to give you time to confirm with your clients). For groups, packages and longer lead time items we can hold products for longer periods.
Once products have been confirmed they are your , or your clients , liability .
Products can be placed on Resale at any time prior to the performance. We will do all in our power to resell your product ; it may be possible to cancel the product immediately. If product is resold a refund will be passed on receipt of original vouchers/tickets less our booking fees.
If product is NOT resold there will be no refund.
Where an event is cancelled, beyond our control, you will be entitled to a refund of all monies paid for that specific event in full. Separate conditions apply for Package Deals. |
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